AI-Powered Customer Intelligence Suite
Transform raw customer feedback into actionable business insights with our comprehensive analysis platform.
Platform Overview
The Complete Customer Intelligence Platform
Synergi brings together the power of AI and natural language processing to analyze customer feedback at scale. Our platform helps you extract meaningful insights from reviews, transcripts, and other customer communications.
Connect Data Sources
Seamlessly integrate with your existing customer data sources to centralize feedback from across your business.
AI-Powered Analysis
Our advanced AI models analyze customer feedback to extract deep insights that drive business value.
Actionable Insights
Transform raw analysis into strategic actions with our insight generation and recommendation engine.
Core Analyzers
Unlock Deep Customer Understanding
Our suite of specialized analyzers provides a comprehensive view of your customer experience, helping you identify opportunities and address challenges.
Sentiment Analyzer
Understand the emotional tone behind customer feedback with advanced sentiment analysis. Our AI detects nuanced emotions, intensity, and trends over time.
Key Capabilities
Churn Analyzer
Predict and prevent customer churn with AI-powered risk detection. Our churn analyzer identifies at-risk customers and pinpoints the factors driving potential attrition.
Key Capabilities
Journey Analyzer
Map and optimize the complete customer journey across all touchpoints. Our journey analyzer identifies friction points and opportunities for improvement in your customer experience.
Key Capabilities
Root Cause Analyzer
Identify the underlying factors driving customer issues with our root cause analyzer. Move beyond symptoms to address systemic challenges and opportunities.
Key Capabilities
Customer Archetype Analyzer
Reveal the underlying customer archetypes and behavioral patterns that drive your business. Our analyzer segments your audience, surfaces needs, and pinpoints churn risk for targeted action.
Key Capabilities
Strategic Intelligence Analyzer
Uncover executive-level insights and strategic imperatives from customer feedback. Our analyzer distills complex data into clear priorities, risks, and growth opportunities for leadership action.
Key Capabilities
Intuitive Visualization
Transform Data into Visual Insights
Synergi's powerful visualization tools help you understand complex customer data at a glance. Our interactive dashboards make it easy to explore trends, patterns, and insights.
Interactive Dashboards
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Real-time trend visualization
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Drill-down capabilities for deeper analysis
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Customizable alerts and notifications
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Easy sharing and collaboration features
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Export in multiple formats (PDF, CSV, etc.)
Advanced Charting
Visualize complex customer data relationships with our advanced charting library, including heat maps, sunbursts, and network diagrams.
Dynamic Dashboards
Create custom dashboards tailored to different stakeholders, with drag-and-drop simplicity and real-time updates.
Executive KPIs
Track key performance indicators with executive-friendly visualizations that highlight critical metrics and trends at a glance.
Proven Business Impact
Business Benefits & Value Drivers
Synergi focuses on measurable value drivers by leveraging your existing customer data. Unlock growth, optimize costs, and gain a competitive edge without costly external research.
Active Retention
Average retention rate to improve customer lifetime value and staff effectiveness
- Increased customer retention
- Higher conversion rates
- Expanded customer lifetime value
Cost Savings
Reduction in customer research and insight generation costs
- Eliminated survey expenses
- Reduced consulting fees
- Optimized support resources
Time to Insight
Faster time to actionable insights compared to traditional methods
- 10x customer analysis
- Visualized reporting
- AI aggregation
Competitive Edge
Faster product innovation cycles based on customer intelligence
- Market trend identification
- Proactive product roadmapping
- Customer-centric innovation
Benchmarks from global sources on CX and Digital trends, including 4 years of client benchmarks on cost, effectiveness and project delivery from Immersion Group
Enterprise-Grade Security & Compliance
Synergi is designed for organizations to have complete control over how their data is used and sanitised from sensitive information. Our platform follows industry standards for data protection, compliance, and privacy.
SOC2 Type 2 Certified
Rigorous security controls validated by independent auditors
End-to-End Encryption
Enterprise-grade security for all customer data
GDPR & CCPA Compliant
Meets global privacy standards and regulations
Role-Based Access
Granular permission controls for enterprise teams
Regular Security Audits
Continuous internal auditing, monitoring and testing
Organization-level Isolation
Programmatic multi-tenant management from Synergi Team
Transform your customer insights today
Start leveraging the power of AI to understand your customers better and drive business growth.