Your customers already told you. Synergi finds it.
Upload a batch of call transcripts or reviews. Six analyzers read every record and come back with findings — sentenced, counted and backed by the customer's own words.
122 customers are at immediate risk, and service — not price — is why.
The feedback exists. The finding doesn't.
Thousands of calls and reviews arrive every month. Reading them all is impossible; sampling them is guessing.
A wall of charts says what moved but never why — so the meeting ends with someone promising to look into it.
By the time a quarterly review names the problem, the customers who reported it have already left.
Six pages that walk into the meeting with you.
Every claim carries its count, and every count carries the customer's own words. Nobody logs into a dashboard — the batch report is the meeting document.
One batch in. Six findings out.
Call transcripts or review exports, validated line by line at the door.
Personal identifiers are masked before any analysis touches a record.
Every record, not a sample — cross-referenced into one picture per batch.
Each claim carries its count and the customer's own words underneath.
One insurer's batch, read end to end
Fifty real claims calls went in. This is what six analyzers agreed on — the same thread surfacing from four directions.
Built for the people who answer for the customer
Walk into the exec meeting with the finding, the count and the quote.
See which processes break calls and which agents' moments deserve coaching.
One page per analyzer: what is happening, how often, and what to decide.
Customer needs and objections in the customer's language, ranked by volume.
COMING SOON
Your customers' words never become anyone else's asset
Data residency, redaction before analysis, and retention on your terms. The detail is written down, not implied.
Every workspace is its own tenant. No cross-client anything.
Invitation-only accounts, role-gated screens, two-step verification.
Batches live as long as you need them and delete when you say so.
Bring one batch.
If the findings don't earn the next meeting, stop there.